Built specifically for Scottish childminders β€” SHANARRI, GIRFEC & Care Inspectorate ready

Frequently Asked Questions

Everything you need to know about ChildMinderPro

Is this Care Inspectorate compliant?

Absolutely. Built specifically for Scottish childminders around GIRFEC, SHANARRI, and Care Inspectorate quality themes. Generate inspection-ready reports with one click.

What Scottish frameworks are included?

SHANARRI wellbeing indicators, GIRFEC, CfE Early Level, Developmental Milestones, Care Inspectorate quality themes, and Wellbeing Wheel β€” all pre-loaded and ready to use.

Can parents see their child's updates?

Yes! Parents get their own secure login to view daily updates, photos, sleep records, learning journal observations, and more. They can even submit observations from home.

Does it work on my phone?

Yes β€” designed mobile-first. Works beautifully on iPhone, Android, iPad, laptop, or desktop. You can even use Alexa voice commands for hands-free logging.

How does the 5-day free trial work?

You get full access to every feature for 5 days with absolutely no credit card required. If it's not right for you, simply don't continue β€” no strings attached.

Is my data secure and GDPR compliant?

100%. Your data is securely stored with enterprise-grade encryption. We're fully GDPR compliant and ICO registered. Your children's data never leaves the UK. Every childminder's account is completely isolated β€” no other user can ever see your records, your children's details, or your finances.

Are payments secure?

Yes, completely. All subscription payments are processed by Stripe β€” one of the world's most trusted payment platforms, used by millions of businesses globally. We never store your card details on our servers. Stripe handles everything with bank-level encryption and is PCI DSS Level 1 certified (the highest standard in the industry). You can pay with complete confidence.

Can I import my existing data?

Yes! We support easy CSV imports from any childcare system. Export your records as CSV or Excel and import them seamlessly into ChildMinderPro.

What's included in the subscription?

Everything. Unlimited children, attendance tracking, incident logs, medication records, learning journals, invoicing, inspection packs, parent portal, policy templates, and more. No hidden fees.

How do I cancel my subscription?

After the first 3-month minimum commitment, you can cancel anytime from your account settings. There are no cancellation fees. Your data remains accessible until the end of your billing period.

Do you offer support?

Yes! We offer email support for all users. We're based in Scotland and understand the unique needs of Scottish childminders. Most queries are answered within 24 hours.

Is ChildMinderPro a legitimate company?

Absolutely. ChildMinderPro is developed by WebuildLogic Ltd, a Scottish company registered and verified at Companies House (Company Number: SC872090). You can verify our registration at Companies House. We're proud to be a Scottish business supporting Scottish childminders.

Still have questions?

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